Returns & Exchanges
We want you to be completely satisfied with your Famme purchase, which is why we offer a 30-day window for returns and exchanges. All items must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging or a secure mailing bag, ensuring all original tags and labels are intact.
- 3.Ship the Items
Print the prepaid shipping label provided by our portal and drop off your package at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.