Returns & Exchanges

We want you to be completely satisfied with your Famme purchase, which is why we offer a 30-day window for returns and exchanges. All items must be in their original condition with tags attached to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging or a secure mailing bag, ensuring all original tags and labels are intact.

  • 3.
    Ship the Items

    Print the prepaid shipping label provided by our portal and drop off your package at the nearest authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.